Our Shirts
We have official merchant accounts with Hummel, Errea, Joma, Kappa and Kelme. Other brands such as Adidas, Nike and Puma are purchased only from official licensed retailers, direct from the brands, or directly from the clubs themselves. You can be assured that you are purchasing an official item. We try and keep our inventory as up to date as possible, so that everything you see on the website is available for purchase and next day shipping, so no more frustrating ‘out of stock’ messages whenever you look at an item. Whenever possible, we also try to measure each shirt individually, so that you know that you are buying the correct size shirt [just half the stated chest size, to get the measurement from armpit to armpit].
Name and Number Printing
We are not able to print names or numbers onto our shirts or customize them in any way.
Payment
You will be able to pay by Paypal, credit/debit card [via Stripe), Apple Pay and Google Pay.
All Paypal transactions are subject to the Paypal Privacy Policy
PLEASE NOTE THAT WE DO NOT STORE ANY FINANCIAL DETAILS FROM YOUR CREDIT OR DEBIT CARD PAYMENT.
Delivery
In most cases, purchases will be shipped within 24 hours of payment being received, except weekends. Orders received by 2pm are shipped the same day. Our items are sent by Royal Mail Tracked 24/48 or Special Next Day delivery. Items to the rest of the world are sent by International Tracked delivery. You will be sent a confirmatory e-mail to say that your item has been shipped.
UK purchases can normally expect to be delivered within 2-3 working days.
For European buyers, there can be delays at Customs, so we cannot estimate when your package will be delivered. For the rest of the world, delivery will vary but normally we expect your item to be with you within 14 working days.
Special Next Day Delivery – Providing an order is received before 3pm, we will ship it the same day for next day delivery by Royal Mail which will require a signature on delivery. However, we are reliant on Royal mail delivering the item on time (which they do in the vast majority of cases] although this cannot be guaranteed and we do not accept any consequential loss or damage caused by a delayed delivery.
Returns
We accept returns. Please notify us within 14 days of receiving your order if you wish to return an item. The item must then be returned to us and received within 30 days of delivery. Please ensure that the item is returned in the same condition in which it was dispatched, including all original tags, labels and packaging where applicable. Once we have received and checked the returned item, your payment will be refunded within 2 working days.We offer free UK delivery on our orders, but unfortunately we are unable to offer free returns as well. The cost of return postage is the responsibility of the customer. If there is a problem with your order or you believe the item is faulty, please contact us before returning it. We will always do our utmost to resolve any issue and help you in the best possible way.
Cancellations
Cancellations are acceptable, should you make a mistaken purchase. However, we ask, you will cancel your transaction as soon as possible after purchase, and in any case within 2 hours, as our items are normally shipped the next working day. You will receive an immediate refund. However, if we have already shipped the item to you then you will need to return the item to us at your own expense before a refund can be issued.
Fraud Prevention
Please note that, in order to prevent any fraudulent transactions then, we reserve the right to process an order until we are satisfied that the payment has originated from the genuine card-holder, should we deem a transaction to be of a suspicious nature. This is likely to only affect a tiny proportion of our orders. For example, if the billing and shipping addresses are different, then we make further enquiries to satisfy ourselves that the order is genuine.